Contact us | ARRO | Arro
  • Contact us

    Haven’t found what you need from our handy FAQ? Contact us using an option below.

Select your account or enquiry type

Personal account

Business account

Complaints

Contact us for Personal Accounts

Fill in the form below, or call us directly on:

  • Please note: At Arro we will never ask for your card number or account details through a contact form.
Contact us for Business Accounts

Fill in the form below, or call us directly on:

  • Please note: At Arro we will never ask for your card number or account details through a contact form.
Contact us for Complaints

We understand that sometimes service may not live up to expectation, whilst we strive to provide a best in class product, if you do feel we haven’t met our own high standards and have a complaint we want to ensure it is dealt with as a priority.

Fill in the form below, or write to us at:

PO Box 5529, Manchester, M61 0QX

Frequently asked questions

Who can open a personal account?

Anyone can apply. Simply fill in your name, address and date of birth on one straightforward application form and you’ll get immediate access to an account number and sort code. In some cases one valid form of ID may be required.

Will you check my credit report if I want to open a personal account?

Absolutely not. At Arro, we like to make things as easy as possible for you, that’s why we won’t be doing any credit checks or ask for any other documents apart from proof of ID.

How long does it take to get a personal account?

Signing up online only takes a few minutes. Once you have completed your application form you will have access to your virtual card straight away.

Frequently asked questions

Who can open a business account?

Anybody can apply. You just need some basic information about your company, such as company name and address and a valid form of ID. No credit checks, no proof of address, no waiting around.

How can I get a business account?

Opening a business account with Arro is as simple as buying something online. Just go to our Business Account page, complete our application form and you’re set to go.

How long does it take to get a business account?

Opening an Arro business account takes only minutes and, unlike with regular banks, the process is quick and hassle-free. You’re up and running straight away.

So you’re interested in an Arro account?

Pop your details in the boxes below and you’ll be the first to get an invite as soon as Arro accounts are ready.

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