Contact Us

Email us at support@arromoney.com

Call us on 0203 051 4830.
Customer support lines are open 9am-5pm Monday to Friday.

Closure FAQs

  •  
    Why is Arro closing all customer accounts?
  •  
    I want to remove my money from my Arro account before the closure deadline, but I've lost my login details. How can I access my account?
  •  
    Who do I contact if I have any queries about my Arro account after the closure deadline?
  •  
    What will happen when my Arro account is closed?
  •  
    Can I withdraw all the money from my Arro account in one go?
  •  
    I have an on-going case related to my Arro account. How will the closure affect this?
  •  
    I didn't retrieve my money before my account was closed. How can access it?
  •  
    What will happen if a payment is sent to my account after the closure deadline?
  •  
    Will I be able to log in and manage my Arro account after the closure deadline?
  •  
    There is no money in my account. Do I need to do anything before my account is closed?
  •  
    How will my personal data be used after my account has closed?
  •  
    Do I need to return my Arro card?

 

Standard FAQs

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